Customer Reviews

What Our Customers Say About Us

Eyewear Experts is committed to providing superior services and quality products to the people of Red Deer. As you can make out from the reviews, our hard work and dedication have paid off. We hope to continue to work towards your well-being for years to come. Contact us for more information.

Melissa

The most amazing customer service!! I lost my glasses and needed an immediate replacement. They were super helpful and had the glasses done in no time! 100% recommend and they will be my go-to in the future!

Tara Spears

Staff was amazing from start to finish. I raved about them so much when I got home, my husband then booked an appt the same afternoon. This will definitely be our go to eye clinic now.

Louie Delorme

I brought the whole family to get eyewear from this location. All of the staff were absolutely excellent! Friendly and knowledgeable in their trade. My wife, 2 kids and myself were treated with care and consideration throughout the entire process from exams to picking out frames to fittings when they were complete. Also faster than any other eyewear places I’ve ever been in my life. I would 100% recommend to anyone who needs quality eyewear! Special thanks to Lisa and her daughter who are just the BEST!!!

Aleisha Kelly

I had an amazing experience with eyewear experts! The staff is sooooo lovely and patient both while getting my eyes tested and glasses shopping. This location has a FANTASTIC selection to choose from! Sales manager (Kayleigh Whiteside) went above and beyond when I was selecting glasses! She felt like a fun shopping buddy! Kayleigh also gave me incredible deals on my frames. I SAVED HUNDREDS! I plan to be a returning costumer ♥️

Darcy lem

My experience with kaleigh has been wonderful she was polite, helpful and very professional with absolutely everything including fitting my new glasses,selection and warranty.
I will definitely return there and support this local buisiness.

Elle Par

I recently broke my prescription glasses. The place i originally got my glasses from said they weren’t fixable. Another new set and a 2 week wait, I took the old broken ones to Eyewear experts, hoping they could do something for me.
Caeley helped me out and proceeded to bend them back into shape to the point they were totally wearable!! (until the new ones I was forced into buying at the other shop came in.) Forever grateful to Caeley.
I will definitely be coming back to Eyewear experts from now on!

Kristen

I had a fantastic experience at my eye appointment today. The staff were so welcoming, kind, and attentive. Was like they were old friends. They really understood my budget and offered a great range of options and specials. The whole process was easy and comfortable, and I’m over the moon with my new glasses. Can’t wait to pick them up! Highly recommend! 😊 Thank you to the staff here!!

Lizzy Baril

Had a great experience with them. I purchased my glasses with coverage from aish. They have a section that could have been fully covered and than 2 sections where they would be only $60-$90 only out of your own pocket. Great selection and they made sure very easily that it was all covered. Just make sure you bring your aish card with you.

Mary Ann Rosario

I recently had my first-ever eye exam at Eyewear Experts, and the experience was fantastic. From the moment I walked in, the receptionists were amazing—welcoming, efficient, and very helpful with the initial paperwork.
​The doctor was highly professional and took the time to explain every part of the process, which I really appreciated as a first-timer. All of my questions were answered clearly, and I never felt rushed. If you’re looking for a team that genuinely cares about their patients, I highly recommend them!

Kelsey Scrim

The best customer service I have EVER received! Kailey is one of the kindest people I’ve ever had the pleasure to meet. I purchased glasses here for my daughter a few weeks ago through Kailey and she accidentally broke them during dance. I came back in to see if they were repairable. They weren’t, but Kailey went above and beyond for us. She ensured to give me a great deal on a replacement pair and helped my daughter pick out another pair of frames with her current lenses to ensure she did not have to go without the ability to see while we await the new frames to come in. Nick was amazing at fitting her lenses into the new frames in a very timely manner, so we could walk out same day, same HOUR with a pair of glasses for my daughter so she can see. This means the world to me as we are from out of town. This type of customer service is unprecedented and unbeatable. I honestly cannot express my gratitude enough to Kailey, Nick and the entire Eyewear Experts team. I will forever be a customer, and will be telling everybody I know to use Eyewear Experts. Thank you for everything! You are all amazing!!

Li

Amazing staff!
Angie and Carla are incredible.
Thank you Lisa for the wonderful care you gave to my parents! Our family loved being in your office and all of you!
Thank you.

Gail Johnston

Wonderful experiences! I have used Eyewear Experts a few times now to get new glasses/frames and have had friendly service with very honest opinions on frame selections which I appreciate. Very friendly and responsive every time I pop in for the free adjustments. I would recommend them to anyone.

Stylish Girl

We want to hear from you too!

We value the opinions and experiences of our customers, and we genuinely want to hear from you. Your feedback is important to our improvement and helps us deliver the best products and services possible. We are grateful to every customer who takes the time to share their thoughts and insights with us. We look forward to hearing from you soon!

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